purchasing policy

After make an order, our team will treat it with care and ensure that your package leaves the workshop in Geneva within 1 to 4 working days.

shipping and returns

We know it's hard to choose a scent without you being able to smell it. To compensate for this, we undertake to replace or reimburse you in the event that you are not satisfied with your purchase. You have 30 days to contact us at the following address: contact@lespetitsfaiseurs.com

We are unable to cover shipping costs, but will be happy to send you an exchange at no additional cost.

 

Exchanges or returns must be made within 30 days of delivery and require proof of purchase (your purchase number or your receipt).

 

All of our products are carefully inspected before being shipped. Due to the nature of the product, burned candles cannot be returned or refunded.

Once the shipping / delivery status is no longer under our control; Due to our small business, we cannot replace lost or stolen packages at this time.

method of payment

payments are made by credit card online